Smart Minda Educare智慧教育中心

Privacy Policy

Understanding your information, your choices and how to contact us.

Last updated:
Effective date will be published after approval.

English

This policy covers the Smart Minda Educare website and the information you choose to share when making an enquiry. Browsing this website does not register a student or give permission to publish a child’s photograph.

1. Who Is Responsible for Your Information?

Pusat Tuisyen Smart Minda Educare is the centre to contact about personal information relating to this website and enquiries addressed to the centre. In this policy, “the centre”, “we” and “us” refer to Pusat Tuisyen Smart Minda Educare. Our contact details are in section 12.

This policy distinguishes website browsing and enquiries from information collected separately during enrolment or tuition. When providing information for those separate activities, ask the centre about the purpose, required details, recipients and applicable privacy arrangements before supplying it.

2. Information We Receive and Its Sources

The website has no contact-submission form, visitor account, payment facility or enquiry database. Its code does not record visitor profiles or use analytics or advertising trackers.

If you choose to send an email or WhatsApp message, the centre receives the information you include and the contact details associated with that communication. This may include your name, email address or phone number, your question, any attachments and relevant learning information you provide about your child. The source is you, or a person communicating on your behalf.

Your browser requests pages and files from the server to display the website. This technical delivery is separate from an enquiry. The local audit does not establish any future production host’s logging or retention practices.

3. Why Information Is Used

The purpose of the enquiry channels is to let the centre understand your question, respond to you, provide requested information about tuition and discuss possible next steps for enrolment. Information sent for an enquiry is not a registration confirmation.

The current website has no automated marketing, personalised advertising or automated admission decisions. A visit or enquiry does not itself give permission for unrelated promotional use of personal information.

4. Parent Enquiries and Communication

WhatsApp and email links open the relevant application or service. Messages are sent through that service, rather than submitted to a form on this website.

Making an enquiry and providing information are voluntary. Share only what is relevant and give a way to reply if you want a response. Without sufficient contact or enquiry details, the centre may be unable to reply or give useful information. No identification document, payment detail or detailed child assessment is required simply to browse the site or ask a general question.

5. Children’s Information and Parents or Guardians

A parent or guardian should make or supervise enquiries involving a child and be involved in any later enrolment arrangements. Please avoid sending unnecessary identification, health, disability or other sensitive details in an initial message.

If more detailed learning or support information is needed later, ask why it is needed, who will receive it and how it will be handled before sharing it. Separate enrolment information is not collected or stored through this website.

6. Classroom Photographs and Publication Permissions

The website displays classroom photographs to illustrate activities and the learning environment, as well as educator portraits. Some classroom images show identifiable children. Permission for publishing a child’s image is separate from visiting the website or sending an enquiry; neither action grants that permission.

If you are a parent or guardian with a concern about an image involving your child, contact the centre using section 12. Include the page link and enough detail to identify the image, and state whether you are asking about permission, requesting review or seeking removal. Please do not send unnecessary identity documents or additional images of children in an initial request.

7. Third-Party Services and Disclosures

Email and WhatsApp enquiries use the relevant email or messaging service providers to deliver communications to the centre. Those providers handle information under their own terms and privacy policies. The website does not send enquiry messages to a separate form-processing service.

The Contact page offers an optional Google Map. Before activation, its placeholder makes no Google Maps requests. Selecting “Load Interactive Map” connects your browser to Google, an independent third-party service provider. Google may receive your IP address, browser information and map interactions, and may use cookies or similar technologies under its Privacy Policy. Smart Minda’s own website code does not request your device’s precise location. Separate Google Maps address links and the AnnaBardos.com creator-credit link open external sites when selected. Their use is subject to the relevant service’s privacy practices.

Disclosure of personal information must have an applicable basis under Malaysian law, such as the stated purpose, appropriate consent or a legal requirement. This policy does not authorise unrelated disclosure merely because you visit the website.

8. Data Storage and Reasonable Security

The website code does not save enquiry messages, child records or visitor profiles in a website database or browser application storage. Communications sent through email or WhatsApp are separate records in the services used to send and receive them.

Malaysian personal-data law requires reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure. For questions about access to correspondence or the handling of particular records, contact the centre. Please share the minimum information needed for your enquiry and use the published contact channels.

9. Retention and Deletion

The website itself stores no enquiry records or visitor accounts to retain or delete. Correspondence and any separately collected enrolment records have a different lifecycle from a website visit.

Under the Malaysian retention principle, personal information must not be kept longer than necessary for its purpose, and records no longer required must be addressed in accordance with applicable law. To ask whether the centre still holds particular information, why it is retained or whether it can be deleted, use section 12. A deletion request may be subject to applicable record-keeping obligations; it is not a promise of immediate or complete deletion from external services.

10. Access, Correction, Consent and Other Rights

Subject to applicable Malaysian law, you may request access to personal information held about you, request correction, withdraw consent for processing that relies on consent, or ask to limit processing. Applicable rights also include preventing direct marketing and requesting that processing likely to cause damage or distress be stopped, subject to the conditions in law. You may request data portability where the legal requirements, technical feasibility and format compatibility are met.

Send a written request to the email address in section 12, explain what information or use it concerns and provide enough detail to locate it. A parent or guardian making a request about a child should identify that relationship. A request may require identity or authority verification before information can be released; do not attach identity documents unless requested through an appropriate channel.

Withdrawing consent can affect support that depends on the information concerned, but does not by itself remove applicable legal obligations to retain or handle records. Requests remain subject to the conditions, exceptions and response requirements in Malaysian law.

11. Cookies and Tracking

The 31 October 2026 local audit found no first-party cookies or persistent application storage. Smart Minda’s own website code has no analytics or advertising trackers and does not store visitor preferences. Its own fonts and images are served locally; your browser may cache ordinary files.

The optional Google Map on the Contact page loads only after you select “Load Interactive Map”; Google may then use its own cookies or similar technologies. The site does not save this activation choice, and reloading the page leaves the map inactive until you choose to load it again. Read the Cookie Policy for the distinction between the site’s own code, Google Maps and browser caching. Production hosting and future integrations must be assessed before launch or activation.

12. Privacy Enquiries and Complaints

For an enquiry, privacy-rights request or concern about a photograph, contact Pusat Tuisyen Smart Minda Educare. Describe the issue and the outcome you are seeking. Our Contact & Enrolment page also provides enquiry links.

smartmindaeducare@gmail.comWhatsApp: 017-385 329217, Jalan 13, Desa Jaya Kepong, 52100 Selangor, Kuala Lumpur, Malaysia, 52100

You may also raise a personal-data complaint with Malaysia’s Personal Data Protection Commissioner. Visit the official JPDP website for current complaint channels. You do not have to give up any applicable rights when contacting the centre.

13. Updates to This Policy

This policy will be updated when the website or relevant information-handling arrangements change. The last-updated date identifies revisions. The effective date will be published after Ms. Lim confirms it; no approved effective date is currently stated. The Terms & Conditions explain website use separately.